Contact Us

We love hearing from our customers. Below you will find options for contacting us. All communication is handled by Equator staff on site, and never outsourced.



Monday – Friday: 8:00 AM – 5:00 PM PST 


For general information and order-related questions, email us at:


Equator Coffees
115 Jordan Street
San Rafael, CA 94901

Although this is not a retail location, we do offer will call pick up for online or phone orders. Pick-up orders are available only on Friday from 8 AM to 3:30 PM. Orders must be placed by 5 PM on Thursday to be available for Friday pick up. Click here for cafe locations.